Exploiting Chaos

150 Ways to Spark Innovation During Times of Change

150 Ways to Spark Innovation During Times of Change - an award-winning business innovation book by Jeremy Gutsche, CEO of Trend Hunter

Issue link: http://book.trendhunter.com/i/42053

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IBM's "Required Behavioral Change" Excerpt of memo sent by Louis Gerstner to all of IBM From Product (focus) Do it my way Manage to morale Decisions based on anecdotes and myths Relationship-driven Conformity (politically correct) Attack the people Rule-driven Value me (the silo) Analysis paralysis (everything must be proven 100+%) Fund everything To Customer (focus) Do it the customer's way Manage to succeed Decisions based on facts and data Performance-driven Diversity of ideas & opinions Attack the process Principle-driven Value us (the whole) Make decisions & move forward with urgency (80% / 20%) Prioritize 73

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